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Define Urgency This is to better the I.T. department in categorizing issues in hopes of better time management and prioritizing time sensitize projects before lesser needed request.










Classroom or Office Stated Problems CLASS ROOM PC















































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Enter the Ticket Validation number above.
Campus If you work at Multiple campuses,
put the campus that has the issue(s)
Student(s) name(s) if needed Type in example: Sally Harris,Bob Dons,...and list them. Or type 8th grade..ect or type All students
LAB - Stated Problem STUDENT ACCOUNT or LAB PC




































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Email contact: scott.fillmore@electraisd.net if you it has been over two weeks and you have not got a response.

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